This seminar is designed to provide you with a wealth of strategies for working with the most hard-to-handle parents in the most challenging situations. Randy Fortenberry, a teacher and administrator with years of extensive experience in dealing with challenging parents, presents practical, creative solutions for handling difficult people. He shares proven techniques for dealing with confrontational, explosive parents in ways that de-escalate conflict and move people to more cooperative relationships.

Please note: Shipping and Handling is 5% of the purchase price in the United States and 12% in Canada